Return policy:

Customers may return a product within the first 30 days from the date of purchase if the product is found to be defective. For sealed products, customers may return them within 14 days from the date of purchase, provided that the product's seal remains unbroken.

Delivery Terms and Conditions:

Customer is eligible to reschedule delivery for up to 7 days maximum from the first delivery attempt.

Delivery time will take 3 to 5 days after the confirmation call

Contact Us:

For any return inquiries, please contact our customer support on 838 .

Black Friday 2026 Terms & Conditions

Black Friday Offers start from the 1st of November till the 30th of November in both retail stores and eShop.

Ongoing Discounts:

1. Up to 70% discounts with up to 24 months installments 0% interest 0% Downpayment 0% Admin Fees in Vodafone retail stores and online shop.

2. Ongoing discounts are on the following products: Smartphones, Mobile Accessories, Speakers, Wearables, Scooters, Smart TVs, and Gaming, Small Domestic Appliances, and Acs. These offers don?t apply on connectivity products or mobile lines.

Flash Sale:

1. Flash Sale offers different products every day with extra discounts on various products.

2. Flash Sale Offer is available in both retail and online shop

3. Flash start at a specific time each day and is available until stocks last.

4. If the Flash Sale stock runs out, customers can still purchase the product at its regular price.

5. Once a Flash Sale offer ends, the extra discounted price is no longer available.

6. Flash Sale products cannot be purchased using bank or BNPL installment plans. Payment is accepted via cash, Visa, or Mastercard only.

7. Any Discount vouchers cannot be used on Flash Sale products.

8. Each customer can purchase one Flash Sale product per day.

9. Selected Flash Sale products will have a purchase limit per customer.

Refer & Earn:

Eligibility & Referral Rules:

1. This offer is available to Vodafone to all Vodafone Customers

2. Customers who purchase eligible products can participate in the referral program. Eligible categories include: Handsets, TVs, Audio, Laptops, Tablets, Small Domestics Appliances, Scooters, and Wearables.

3. Selected products may be excluded from the referral program. Purchases of these products will not qualify for participation in the refer & earn experience

4. Refer & Earn experience is valid only on Ana Vodafone App

5. Customers become eligible to participate one day after completing their first in-store purchase during November upon receiving their eShop order.

6. Customers cannot refer themselves or a customer who has already been referred.

7. The Max number of referrals is 50 customers throughout the whole campaign

8. Referred Friends will receive a 5% discount voucher, capped at EGP 500, valid for 48 hours on selected products available on the Vodafone eShop.

9. Customers will receive EGP 100 in their discounts wallet once their referred friends make a purchase and receive their orders.

10. Customers may continue referring other friends and earn additional wallet discounts for every successful referral.

Wallet & Voucher Redemption:

1. Customers may redeem their discounts wallet balance on the Vodafone eShop only on selected products.

2. Once redeemed, the discounts wallet value will be converted into a voucher that should be used on Vodafone eShop only valid for 48 hours.

3. The final date to redeem any voucher on the Vodafone eShop is 30 November.

4. Once a wallet balance is redeemed, the discounts wallet balance will reset to zero.

5. Customers cannot redeem their discounts wallet while they have an active voucher.

6. Customers can redeem their discounts wallet balance at any time between 1 November and 30 November.

7. Vouchers are valid on selected products only.

8. Vouchers cannot be redeemed on Flash Sale products.

9. Vouchers cannot be combined with any other voucher or offer.

10. Products Purchased using any type of voucher cannot be returned it can only be exchanged.

11. Customers can redeem vouchers through the Ana Vodafone App and will receive an SMS containing the voucher code and related details.

Ranking & Rewards:

. The top 20 customers in the final ranking will each receive a 100% discount voucher, capped at EGP 75,000.

. Customer ranking is based on the total number of friends who purchased and received their order when they were referred

. The Top 20 winners will be announced on 30 November.

. Redeeming discounts wallet balance does not affect a customer's ranking.

. 100% voucher can be redeemed between 1 December and 31 December.

General Terms:

. Vodafone's decision regarding all aspects of Refer and Earn Experience is final and binding.

. Vodafone reserves the right to cancel, suspend, extend, modify, or amend the promotion and these Terms & Conditions at any time without prior notice.

. Customers shall have no claim against Vodafone arising from any cancellation, modification, suspension, or amendment of the promotion.

. Vodafone reserves the right to update or amend these Terms & Conditions without prior notice.

AirPods 5

Total

installment

AirPods 5

AirPods 5

Overview of AirPods 5